Homeless Management Information System

The Homeless Management Information System has limited online access.

To access the ClientTrack training site, sign in here


Questions regarding the HMIS system?

Contact HMISTech@unitedwayplains.org


Policy & Procedures

Coordinated Entry Policies and Procedures

HMIS Governance

HMIS Data Quality Plan


User Policy Responsibility Statement and Code of Ethics Form

HMIS Project Set Up

HMIS Grant Set Up

Chronic Homeless Documentation Form

QHP Disability Verification Form


If you are looking for resources, dial 2-1-1. The forms below are used by service providers when interacting with clients. 

HMIS Client CAS and Consent Intake Form
Fillable PDF that can also be printed; Updated May 2024

HMIS Client CAS Additional Family Member Form
Fillable PDF that can also be printed; Updated May 2024

HMIS Consent to Release of Information


These training videos were developed by United Way of the Plains for use by local Impact ICT Continuum of Care members and service providers unless stated otherwise. 

Activating / Inactivating Users
General Overview of Client Track
Uploading a CAS Form and Consent Form to CE Fake
Entering Enrollments
Adding a Service
Entering a Case Note
SPDAT Assessments
Adding / Removing a Photo
Editing Client info in ClientTrack
Exiting Enrollments
Family Page
Prior Living Situation
Current Living Situation
Prioritization Status
By Name List
Data Quality-Non Preferred Answers
Reviewing Case Load
Annual Assessments and Annual Assessment Tool
Running Reports
Capers and APR’s
Clients in Program Report
Cleaning up Errors in Reporting
Recovery Settings and Changing Passwords
Changing the Look of ClientTrack
Notifications and Schedules
Submitting Support Tickets in Client Track: Changes You Need to Know.

Content provided by Eccovia. 


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